State Farm® Insurance Agent Stephanne Burns
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
jethro miller
February 21, 2026
"(this is a reply to the bottom comment from state farm nice try but I stopped calling on your office months ago because you kept messing everything up it was easier to go through corporate and then just get new insurance or maybe you can fix the fact that nobody can get ahold of you when you're out of the office because corporate just keeps directing it back to your voicemail did you not want to tell corporate you left for the day) I have a highly recommend using any other insurance than state farm this agent failed to update my card info three times the day I found out was the day the policy was going to be canceled and they were out of the office however if you call corporate because they're supposed to be open it directs you back to their office so no answer you have to wait until the close of business then you can talk to the corporate AI to resolve your problem"
"Your experience matters to us, jethro. Our team is always willing to listen and hopes to hear from you so we can address this further. Please call or email us so we can help.
Stephanne Burns - State Farm Insurance Agent"
Andrew Hersh
February 19, 2026
"Responsive and proactive. A very welcome upgrade from my previous provider."
"Thank you for the 5-star review. We are so glad to help you with your insurance needs. "
Mary Kirby
February 11, 2026
"I had an extremely good experience switching to state farm insurance. Shania was friendly, thorough and a pleasure to work with."
"Thanks for the 5-star shout-out, Mary! We’re so glad you found value in working with us. – Stephanne Burns - State Farm Insurance Agent"
Jeff Steuart
January 29, 2026
"Amesome service and very easy to do buisness with!"
"Thanks for the 5-star shout-out, Jeff! We’re so glad you found value in working with us. – Stephanne Burns - State Farm Insurance Agen"
April Wolfgong
January 27, 2026
"Fast, Friendly and knowledgeable"
"Thanks for the 5-star shout-out, April! We’re so glad you found value in working with us. – Stephanne Burns - State Farm Insurance Agent"
Tabatha Hauck
January 17, 2026
"Great customer service in a very time efficient manner! Jodee and Shaina were very helpful and able to get me set up with auto insurance at a great rate."
"We greatly appreciate your 5 star review. If we can help with any other insurance needs please let us know."
Margaret Toro
January 12, 2026
"Just switched to State Farm. Excellent customer service!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
George Emmett
December 3, 2025
"Just recently switched over to State Farm, Shania was so helpful with everything and the change process couldn’t have been any easier, would highly recommend!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Stephanie Clevenger
October 30, 2025
"Very pleased with the services I have received through the years! Would highly recommend to anyone looking! Jodee is great with customer service!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jesse Dillaman
October 30, 2025
"This is an awesome insurance company to work with. Jodee made sure we were all squared away with everything we needed."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Colton Mccright
October 10, 2025
"Very easy and pleasant experience! Highly recommended. Go chat with them and you will see. I dealt with Shania and she is amazing. A+"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
owen brenizer
September 25, 2025
"The staff at this office are great, special shout-out to Shania for saving me $600/year on my auto insurance!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Danielle
September 12, 2025
"Very helpful during the whole process. Pleased with our visit & saved a lot of money. Thanks!!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Sean Oros
August 29, 2025
"I worked with Shania. Was able to save a considerable chunk of money from a different national provider and had a great experience as we worked out the details!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Tina Detwiler
August 25, 2025
"Jodee and Shania did great!! Would highly recommend"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Marie Grandinetti
July 1, 2025
"Very happy with services. Attention to detail and patient. Everything has been exactly as explained and very efficient staff."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Tabitha Wright
June 25, 2025
"They are really nice and very helpful"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Janet Willard
June 13, 2025
"Donna is fantastic I am so glad to be away from gainsco and back with state farm"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
India Martin
June 5, 2025
"With my crazy schedule Donna was able to return calls at the times I requested, she was very helpful. Great customer service, very helpful and fast."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kellie Dodd
May 19, 2025
"Easiest way switching insurance very knowledgeable polite reasonable fees Donna is the best I'm so happy I found her or she found me they keep ya updated on everything"
"Thank you so much for the review. We are happy to help with all your insurance needs."
Shawn Bialkowski
May 17, 2025
"Great customer service by all of the ladies in this office! I work in the insurance industry, so I know how tough it can be sometimes to get ahold of local agents, but they were prompt and genuinely nice to deal with. Highly recommended!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Nate Slawson
May 12, 2025
"All the employees at this agency are extremely helpful and kind. I had auto insurance set up in just a few minutes, and I as able to save on my insurance. I highly recommend. Shania is very friendly and so helpful with any questions I have and helps me every step of the way."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Julie Russell
May 10, 2025
"Very friendly and prompt service I would definitely recommend!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Stephanie Watterson
May 7, 2025
"Everyone was wonderful to work with and got me a super affordable rate. 10/10 recommend"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Dustin Bruening
April 25, 2025
"So far great experience. Great people interactions. I would recommend their services to everyone."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."