Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kellie Dodd

Kellie Dodd

May 19, 2025

5  out of  5
rating by Kellie Dodd
"Easiest way switching insurance very knowledgeable polite reasonable fees Donna is the best I'm so happy I found her or she found me they keep ya updated on everything"
We responded:
"Thank you so much for the review. We are happy to help with all your insurance needs."
Profile photo of Shawn Bialkowski

Shawn Bialkowski

May 17, 2025

5  out of  5
rating by Shawn Bialkowski
"Great customer service by all of the ladies in this office! I work in the insurance industry, so I know how tough it can be sometimes to get ahold of local agents, but they were prompt and genuinely nice to deal with. Highly recommended!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Nate Slawson

Nate Slawson

May 12, 2025

5  out of  5
rating by Nate Slawson
"All the employees at this agency are extremely helpful and kind. I had auto insurance set up in just a few minutes, and I as able to save on my insurance. I highly recommend. Shania is very friendly and so helpful with any questions I have and helps me every step of the way."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Julie Russell

Julie Russell

May 10, 2025

5  out of  5
rating by Julie Russell
"Very friendly and prompt service I would definitely recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Stephanie Watterson

Stephanie Watterson

May 7, 2025

5  out of  5
rating by Stephanie Watterson
"Everyone was wonderful to work with and got me a super affordable rate. 10/10 recommend"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Dustin Bruening

Dustin Bruening

April 25, 2025

5  out of  5
rating by Dustin Bruening
"So far great experience. Great people interactions. I would recommend their services to everyone."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Shari Mintzer

Shari Mintzer

April 24, 2025

5  out of  5
rating by Shari Mintzer
"Excellent communication. Worked with me to find best plan at most affordable prices! Spoke with many companies on the customer service I felt made me choose State farm. They even called me for my birthday"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Sheila Porterfield

Sheila Porterfield

March 24, 2025

5  out of  5
rating by Sheila Porterfield
"I’ve always had tremendous first class service! All my questions answered right away!! Stephanne has gone above and beyond to get me the necessary quotes for all my needs: house, life, auto and motorcycle!! Always going the extra step to get me any savings I am eligible for!"
We responded:
"Thank you so much for your kind words, we appreciate being able to help you with all your insurance needs."
Profile photo of M Chuck

M Chuck

March 19, 2025

5  out of  5
rating by M Chuck
"Great service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Richard Stoke

Richard Stoke

March 14, 2025

5  out of  5
rating by Richard Stoke
"When visiting Stephanne’s office, Olivia helped answer all of our questions and was very nice. We recommend coming here."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Brooklyn J

Brooklyn J

March 14, 2025

5  out of  5
rating by Brooklyn J
"The people that work there are so nice and loving! They make you feel welcomed and help you with whatever you need. I love working with Jodee so much!! ❤️ I recommend going there!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Sonya Jones

Sonya Jones

March 14, 2025

5  out of  5
rating by Sonya Jones
"I would like to share my experience with Olivia Philbrick. She is a valuable asset to this office. She is extremely knowledgeable, friendly and patient with all your needs. I would definitely recommend working with her for your insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Isaac Johnson

Isaac Johnson

March 14, 2025

5  out of  5
rating by Isaac Johnson
"I had an amazing experience with Olivia at State Farm! She was incredibly knowledgeable and helpful throughout the entire process. She took the time to understand my needs and provided me with the best options for my insurance. Her professionalism and friendly attitude made a potentially stressful situation so much easier. I highly recommend her to anyone looking for insurance services. Thank you for your outstanding support."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Jay Smith

Jay Smith

March 14, 2025

5  out of  5
rating by Jay Smith
"If your looking for a great office to help you with all your insurance needs these Ladies here at Stephanne Burns State Farm have excellent customer service are always their to help and anwser any questions I may have very much appreciated."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Dylan Foglesong

Dylan Foglesong

March 5, 2025

5  out of  5
rating by Dylan Foglesong
"My experience with the Stephanie Burns State Farm Agency was overwhelmingly positive - they were diligent in their follow up and detail, and got me a rate $50 cheaper than what I was previously paying. Shoutout to Shania"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Olivia Philbrick

Olivia Philbrick

February 7, 2025

5  out of  5
rating by Olivia Philbrick
"The atmosphere in this office is great!! So friendly and helpful!! Donna explained all of the different types of life insurance to me so I could make the best decision for both me and my wallet!! Such a great place.. 100% recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Tom Rebele

Tom Rebele

January 14, 2025

5  out of  5
rating by Tom Rebele
"The office staff is friendly, knowledgeable and good at explaining when I have questions. They went above and beyond to rectify problems during my claim process."
We responded:
"Thank you so much for the 5-star review. We are always happy to help you with all your insurance needs."
Profile photo of Shania McMaster

Shania McMaster

December 27, 2024

5  out of  5
rating by Shania McMaster
"I had to purchase car insurance for the first time and Steph was great with getting a policy started for me. She explained all of the coverages very well so I was able to understand what I was purchasing and they were all so kind at the office. Great place and highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Jason Hindman

Jason Hindman

December 17, 2024

5  out of  5
rating by Jason Hindman
"Contacted the Burns office about receiving auto quotes. Donna reached out and provided me with all the information I needed to make the switch after about 30 years with another company. She saved me a Fortune. Thanks Donna!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of joshua polley

joshua polley

December 6, 2024

5  out of  5
rating by joshua polley
"I would recommend. I dealt with Donna, who was very knowledgeable and able to answer my questions. She was able to save me money and lower my deductible at the same time. Thanks for all the help!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Donna Lee Mason

Donna Lee Mason

November 26, 2024

5  out of  5
rating by Donna Lee Mason
"My husband and I recently had the opportunity to work with Donna Darling from the Stephanne Burns - State Farm Insurance Agency. Donna took the time to come to our house, clearly explained the quotes for our home and cars, answered all our questions, and handled our concerns. (We are also very happy with our coverage rates.) Donna is a great communicator, dedicated, and I would highly recommend her if you seek insurance expertise. They say that the 3 things you should look for in an insurance agency are coverage, price, and customer service. We received all three from Donna."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Raymond Swartz

Raymond Swartz

November 13, 2024

5  out of  5
rating by Raymond Swartz
"She was wonderful, very nice, very friendly, very informing and willing to work within your budget"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Rhonda Schadt

Rhonda Schadt

November 2, 2024

5  out of  5
rating by Rhonda Schadt
"I just switched to State Farm. They gave me better coverage for less money. Donna was very helpful and informative."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Rick

Rick

September 26, 2024

5  out of  5
rating by Rick
"Everyone in the office was nice and helpful. Donna was great and answered all of my questions. I don’t usually switch insurance companies, but State Farm saved me money, and they were very pleasant to deal with. I hope to be a customer for a long time. Thank u"
We responded:
"Thank you for taking the time to leave us a review! We are happy to hear that Donna provided you with great service and helped you save money. We look forward to continuing to serve your insurance needs. "
Profile photo of kris grzejka

kris grzejka

September 5, 2024

5  out of  5
rating by kris grzejka
"Was able to work a policy about $100 cheaper than my current company. Great customer support"
We responded:
"Thank you for the 5- star review. We are happy to be able to help you with your insurance needs."